Shipping Policy
House Of M

Last updated: January 13, 2026

Thank you for shopping with House Of M. Please review our shipping policy below to understand how and when your order will be processed and delivered.

1. Processing Time
All orders are processed within the timeframe listed on the product page. Processing times may vary depending on order volume, customization, and product type. Business days do not include weekends or holidays.

2. Shipping Time
Shipping times are estimates provided by the carrier and are not guaranteed. House Of M is not responsible for delays caused by the carrier, weather conditions, or circumstances beyond our control.

3. Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.

4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

5. Lost or Stolen Packages
House Of M is not responsible for lost, stolen, or delayed packages once they are marked as delivered by the carrier. Please ensure your shipping address is correct at checkout.

6. Incorrect Address
Customers are responsible for providing an accurate shipping address. Orders returned due to incorrect or incomplete addresses may require additional shipping fees to resend.

7. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence so we can assist you.

Shipping damage is handled through the carrier and replacements are not guaranteed

8. International Shipping
At this time, House Of M ships within the United States only. Any changes to international shipping availability will be announced on our website.

9. Contact Information
If you have any questions regarding shipping, please contact:

House Of M
Email: houseofm.shop@outlook.com